ProLender | LOAN ORIGINATION

Canada's leading origination system.

ProLender unifies retail, commercial, mortgage, and indirect lending across all channels with compliance, decisioning, and integrations built in from day one.

ProLender Personalized Quote

$23B+

in loans approved

$175k+

credit applications processed

$116B+

mortgages approved

$361k+

online applications

Trusted by lending teams across North America

Northern Credit Union

Lakeland Credit Union

Conexus Credit Union

Prosperity Credit Union

FirstOntario Credit Union

40+ banks & credit unions

HOW IT WORKS

From application to funded — one connected flow

Digital Lender Application intake
ProLender Origination core
Ideal Lender Auto-decisioning

ProLender carries every application through intake, decisioning, compliance, and funding. Digital Lender and Ideal Lender extend the two ends of that flow when you're ready for them.

1

Application intake

Branch, online, or broker-originated applications — including joint applications — flow into a single point-of-sale entry system, whether a member types it in or staff key it in at the branch.

2

Configure

Workflows are configured to your institution’s credit policy. Where you want it, decisioning is handed to auto-adjudication rather than a queue.

3

Automated decisioning

Branch, online, or broker-originated applications — including joint applications — flow into a single point-of-sale entry system, whether a member types it in or staff key it in at the branch.

4

Compliance & distribution

Provincial forms, e-signatures, and creditor insurance are handled in-workflow, with reporting that keeps you audit-ready as loans fund and renew


See why 30% of Canadian lenders chose ProLender.

Built for how you actually lend

ProLender is the same platform underneath — but retail teams, commercial lenders, and broker channels ask it to do different jobs. Pick the one that sounds like you.

Credit union retail lending

The everyday work of retail origination — consumer applications, calculations, approvals, and compliance — handled inside a single platform your team already knows.

  • Amend committed applications directly in ProLender, no re-origination required
  • Modernized calculators with built-in insurance quotes, payment-frequency comparison, and printable amortization schedules
  • Configurable consumer access levels for granular control across lender, reviewer, and manager roles
  • Self-managed data retention policies built directly into the platform
Recommended stack
ProLenderCore
Digital LenderAdd when ready
Ideal LenderOptional

Commercial & agricultural lending

Comm/Ag lending needs richer data, tighter oversight, and audit-ready records. ProLender has been built out heavily in this area over the past year.

  • Integrated Comm/Ag risk rating with provincial model support, workflow integration, and full audit logging
  • Centralized, auditable Covenants page with structured data capture across member and application records
  • Intangible asset support in the Assets & Liabilities screen and collateral workflow
  • Expanded commercial member fields and Fiscal Year End tracking for stronger financial context
Recommended stack
ProLenderCore
Digital LenderOptional
Ideal LenderOptional

Indirect & broker lending

Volume from broker and mortgage channels only pays off if it doesn't create a manual bottleneck. ProLender takes third-party originated volume and keeps it moving.

  • Lendesk integration — mortgage brokers send deals directly to your credit union without a manual handoff
  • Document Retrieval sends secure, branded upload links to borrowers to gather supporting documents
  • Banking system credential storing enables one-click commit and disbursement across supported systems
  • Expanded Sagen comment limits (up to 600 characters) for more detailed insured-application submissions
Recommended stack
ProLenderCore
Digital LenderAdd when ready
Ideal LenderAdd when ready

Modernizing your stack

If you're moving toward faster, less manual origination, these are the ProLender capabilities that carry the most weight day-to-day.

  • Refreshed user interface with a cleaner, more modern, more intuitive experience
  • Document Retrieval so borrowers self-serve document uploads through a branded portal
  • Form scenarios that save scenario and date fields automatically to reduce repetitive entry
  • Amendments to adjust committed applications without starting an application over
Recommended stack
ProLenderCore
Digital LenderAdd when ready
Ideal LenderAdd when ready

Built for institutions that can't afford compliance gaps

The institutional foundation beneath every loan

ProLender embeds the compliance, risk controls, and integration depth that Canadian banks and credit unions require — before your team touches a single application.

Compliance

Standard provincial forms, maintained for you

ProLender includes a library of standard provincial forms that our team maintains and updates as regulations evolve — so your lenders always work from the current version without a manual change-management process.

Auditability

Every decision, on the record

Every application in ProLender carries a complete history: status changes, amendments, approvals, and who made them. Audits stop being a scramble.

Integrations

Verified connections to your banking stack

Broker channels, mortgage insurers, credit bureaus, core banking systems, and FinTech partners — Lendesk, Sagen, and CUMIS included.

Multi-channel

Grow lending across channels

One platform handles branch, mobile, digital, broker, and indirect origination. Add a new channel without rebuilding your workflow or retraining your team.

The features your lending team actually uses every day.

What ProLender does for your team

A platform that keeps up with how lending actually works

Every feature below is live in ProLender today, and every one connects back to something your lending team is trying to accomplish — less time on manual work, tighter oversight, or more loans out the door.

Save your team time

The work of originating a loan is full of repeated steps, side calculations, and manual handoffs. ProLender takes them out of your team’s day.

Amend without re-originating

Every lender knows the pain of restarting a committed application because a rate, term, or amount changed. ProLender lets your team amend in-place with tracked statuses, so a small change doesn't become a full re-origination.

Self-serve document collection

Chasing borrower documents by email is one of the biggest hidden time-sinks in origination. ProLender sends secure upload links to your borrowers directly — they submit through a branded portal, your team gets the file when it's ready.

Reduce risk and tighten oversight

Audit-ready records and consistent controls, without adding manual steps for your team.

Commercial risk scored the same way every time

Inconsistent risk scoring is one of the fastest ways a commercial book gets into trouble. ProLender scores every commercial and ag file in-workflow, with provincial model support and a full audit log — no manual re-entry, no bolt-on tool.

Covenants you can actually prove

When covenants live in a spreadsheet, they get missed. ProLender gives your commercial and agricultural lenders one auditable Covenants page, tied to the application and synced with member records — so you can prove compliance without a fire drill.

Grow lending across channels

Reach more borrowers and support more loan types without rebuilding the workflow.

A broker channel you don't have to staff

Broker-originated volume is a growth lever most credit unions haven't tapped because the intake is manual. The Lendesk integration lets brokers send deals straight into ProLender — new volume, no new manual work for your team.

More files funded per lender, per day

The time between "approved" and "funded" is where volume gets stuck. ProLender stores banking system credentials securely so lenders commit and disburse in one click across your supported systems — turning that bottleneck into throughput.


Real capabilities, mapped to real outcomes.

EXPLORE OUR PLATFORM

Three ways ProLender works for your institution

Whether you need retail origination at scale, intelligent decisioning, or seamless FinTech connectivity — it’s all on one platform.

Retail loan origination

Market-leading origination system for consumer, mortgage, indirect, and member loans. Standardises the borrower journey across all channels and streamlines lender decisions.

Automated decisioning

Covaleyo's proprietary central decisioning engine optimises approvals with verified integrations to your banking systems, reducing time-to-decision and improving accuracy.

Integrations

Partner with Covaleyo and leverage connections to leading FinTech providers — Flinks, Narrativa, Celero, Finastra, Temenos, Equifax, and more — to streamline the origination process.

See how ProLender fits your lending portfolio

Our team will walk you through a live demo tailored to your loan mix, compliance requirements, and core banking environment.

  • Used by 30% of Canadian credit unions
  • 192B+ in credit applications processed
  • Supports every major Canadian loan type

Connect with a solutions expert